- How do I pay?
- By card, through Stripe, from Organisation → Billing in Astara. Stripe handles the checkout, the receipts and the GST, and Astara never sees your card details. Monthly plans renew each month and yearly plans each year.
- Do the prices include GST?
- Yes. Every price on this page is in Australian dollars and includes GST.
- What counts as a machine?
- Each machine Astara collects data from: a filler, a case packer, a palletiser. Everyone in your organisation can use Astara at no extra cost, with their own role.
- What hardware do I need?
- An Astara gateway at each site. It reads your PLCs over OPC UA and sends the data to Astara. One gateway connects up to 3 machines; a site with more machines has more gateways. Contact us for gateway pricing.
- Can I add machines later?
- Yes, at any time from Organisation → Billing. A new machine is charged for the rest of the month or year you have paid for.
- Do you have discounts?
- From time to time. A current offer shows on this page and in Organisation → Billing and is taken off at checkout. If you have an Astara discount code, enter it under Have a discount code? before you pay; each organisation can use a code once.
- Can I cancel?
- Yes, at any time, from Organisation → Billing. Your plan carries on until the end of the month or year you have paid for.
- We have more than 200 machines, or want to pay by invoice.
- Contact us at hi@astara.au and we will set it up with you.